Get unstuck.

Start with the docs

The documentation covers connecting WooCommerce and Odoo, mapping company and locations, configuring each resource, and reading job history.

Diagnosing a sync that is not working

• —Open the Connection screen — it reports which step is incomplete.
• —Check the Jobs screen and filter by Failed. The error Odoo returned is shown against the job.
• —Confirm the WooCommerce REST API is reachable and webhooks are registered.
• —Confirm your Odoo credentials still verify — an expired password shows as an auth failure on every job.

Still stuck

Send us your store URL, Odoo version and hosting, what you expected to happen, and what the job error said. That is usually enough for us to answer without a back and forth.